FAQs

WHERE DO YOU SHIP?

We ship worldwide, with the exception of a few countries. Any additional duties or taxes are the responsibility of the customer.

HOW DO I TRACK MY ORDER?

Once your order has shipped, you’ll receive an email with a tracking link.
If tracking is not selected (for items under £10), I won’t be able to track the order.

CAN I MAKE CHANGES TO MY ORDER?

If you need to make changes or cancel your order, please contact us as soon as possible.
Orders are usually processed within 1–3 business days, so if your order has already been processed, I may not be able to make changes or cancellations.

I WANT SOMETHING, BUT I DON’T SEE IT — WILL IT COME BACK IN STOCK?

All restock announcements are shared on Instagram stories: @Lovedbymimii

I NEED YOUR STICKERS! HOW DO I GET SOME?

If stickers are available, they’ll be included in online orders.

WHAT IF THERE’S A PROBLEM WITH MY ORDER?

I always do my best to make sure every order is perfect, but sometimes mistakes happen.
If you have any issues, please contact us via email as soon as possible, and I’ll work quickly to resolve it.

HOW DO I MAKE A RETURN OR GET A REFUND?

I hope you love everything you receive! However, if you’re not completely happy, you have 15 days from the purchase date to return your item.

Please

1.Pack the item in its original packaging

2.Send it to the return address on your invoice

Once received, I’ll refund the product cost.
Please note: once an order has been shipped, it is in the hands of the postal service. If tracking shows the item as delivered, we must honour the courier’s confirmation.